Key policies
Health and Safety policy
This is the health and safety policy statement of:
Creating Adoption Networks Community Interest Company
Our health and safety policy is to:
Prevent accidents and ill health
Manage health and safety risks whilst at events
Ensure all volunteers and directors are aware of the Health and Safety policy
Maintain safe equipment
Abide by CoSHH
Abide by health and safety law
Review policy yearly
Part 2: Responsibilities for health and safety
Overall and final responsibility for health and safety:
Clare Tyler and Lydia Price
Day-to-day responsibility for ensuring this policy is put into practice:
Clare Tyler and Lydia Price
To ensure health and safety standards are maintained/improved, the following people have responsibility in the following areas:
Clare Tyler and Lydia Price – events and meet ups.
All volunteers and directors should:
- co-operate with health and safety matters.
- take reasonable care of their own health and safety; and
- report all health and safety concerns to an appropriate person (as detailed above).
Part 3: Arrangements for health and safety
Risk assessment
All relevant risk assessments with be completed when needed and reviewed annually.
Clare Tyler and Lydia Price
Reviewed 28th December 2025
Review date January 2027
Equality, diversity and inclusion policy
Creating Adoption Networks Community Interest Company is committed to encouraging equality, diversity and inclusion among our workforce, volunteers and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
The organisation - in services is also committed against unlawful discrimination of customers or the public.
Our policy’s purpose
This policy’s purpose is to:
1. Provide equality, fairness and respect for all in our employment and volunteering whether temporary, part-time or full-time
2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of:
age
disability
gender reassignment
marriage and civil partnership
pregnancy and maternity
race (including colour, nationality, and ethnic or national origin)
religion or belief
sex
sexual orientation
3. Oppose and avoid all forms of unlawful discrimination. This includes in:
pay and benefits
terms and conditions of employment
dealing with grievances and discipline
dismissal
redundancy
leave for parents
requests for flexible working
selection for employment, promotion, training or other developmental opportunities
Our commitments
The organisation commits to:
1. Encourage equality, diversity and inclusion in the workplace as they are good practice and make business sense
2. Create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
This commitment includes informing all volunteers about their rights and responsibilities under the equality, diversity and inclusion policy. Responsibilities include the workforce conducting themselves to help the organisation provide equal opportunities in employment and volunteering and prevent bullying, harassment, victimisation and unlawful discrimination.
3. Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow volunteers, customers, suppliers, visitors, the public and any others in the course of the organisation’s work activities.
Such acts will be dealt with as misconduct under the organisation’s grievance and/or disciplinary procedures, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice.
Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence.
4. Make opportunities for training, development and progress available to all volunteers, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation.
5. Make decisions concerning volunteers being based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act).
6. Review practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law.
7. Monitor the make-up of the workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity and inclusion, and in meeting the aims and commitments set out in the equality, diversity and inclusion policy.
Monitoring will also include assessing how the equality, diversity and inclusion policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues.
Agreement to follow this policy
The equality, diversity and inclusion policy is fully supported by the founding directors.
Signed Clare Tyler and Lydia Price
June 2025
Safeguarding policy
The primary aim of Creating Adoption Networks is to bring together adoptive families.
The purpose of this policy statement is:
To protect children and young people who take part in Creative Adoption Networks events from harm. This includes the children and adults who attend events.
To provide staff and volunteers, as well as children and young people and their
families, with the overarching principles that guide our approach to child
protection.
This policy applies to anyone working on behalf of Creating Adoption Networks
including the directors and volunteers.
This policy should be read alongside the following policies –
Photograph and video policy
Health and Safety policy
We recognise that:
The welfare of children is paramount in all the work we do and in all the
decisions we take.
Working in partnership with children, young people, their parents, carers and
other agencies is essential in promoting young people’s welfare
All children, regardless of age, disability, gender reassignment, race, religion or
belief, sex, or sexual orientation have an equal right to protection from all types
of harm or abuse
Some children are additionally vulnerable because of the impact of previous
experiences, their level of dependency, communication needs or other issues
extra safeguards may be needed to keep children who are additionally
vulnerable safe from abuse.
We will seek to keep children and young people
safe by:
Valuing, listening to and respecting them
Appointing a nominated child protection lead for children and young people.
Adopting child protection and safeguarding best practice through our policies,
procedures and code of conduct for directors and volunteers.
Ensure all directors and volunteers know about and follow our policies and procedures.
Recording and storing and using information professionally and securely, in line
with data protection legislation and guidance [more information about this is
available from the Information Commissioner’s Office: ico.org.uk/for-organisations
Making sure that children, young people and their families know where to go
for help if they have a concern.
Using our safeguarding and child protection procedures to share concerns and
relevant information with agencies who need to know, and involving children,
young people, parents, families and carers appropriately.
Using our procedures to manage any allegations against directors and volunteers
appropriately.
Ensuring that we provide a safe physical environment for our children, young
people, directors and volunteers, by applying health and safety measures in
accordance with the law and regulatory guidance.
Contact details
Nominated child protection lead
Name: Clare Tyler and Lydia Price
Email - hello@creatingadoptionnetworks.co.uk
We are committed to reviewing our policy and good practice annually.
Signed: Clare Tyler and Lydia Price
28th December 2025
Reviewed January 2027
Photo policy
Creating Adoption Networks has a responsibility to promote the welfare of all children and young people.
To ensure the safety of everyone at the our events and activities, we ask that any photos that are taken are only of your child/ren. Please be aware of any children that maybe visible in the background.
Creating Adoption Networks volunteers may take photos during the activity but will only take photos that do not have the faces of any of the children. The photos may be uploaded on to social media but no names will be used. Where there are photos of children's faces on our social media/website, permission has been given by the child and parent.
Signed: Clare Tyler and Lydia Price
28th December 2025
Reviewed January 2027
Privacy policy
Creating Adoption Networks Community Interest Company customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Contact details
Post
17 Lavender Close, , , CORBY, Northamptonshire, NN18 8NX, GB
Telephone
07976 743458
hello@creatingadoptionnetworks.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery and third party referrals:
- Names and contact details
- Gender
- Pronoun preferences
- Addresses
- Date of birth
- Emergency contact details
- Next of kin details
- Photographs or video recordings
- Health information (including medical conditions, test results, allergies, medical requirements and medical history)
- Dietary information (including allergies and health conditions)
- Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)
- Information about support requirements
- Information about lifestyle, interests or personal history
- Records of meetings and decisions
- Information about income and financial needs for funding or personal budget support
- Payment details (including card or bank information for transfers and direct debits)
- Website user information (including user journeys and cookie tracking)
- Information relating to compliments or complaints
We also collect or use the following special category information to provide services and goods, including delivery and third party referrals. This information is subject to additional protection due to its sensitive nature:
- Racial or ethnic origin
- Religious or philosophical beliefs
- Health information
We collect or use the following information to receive donations or funding and organise fundraising activities:
- Names and contact details
- Addresses
- Payment or banking details
- Donation history
- Health information
- Tax payer information (for Gift Aid purposes)
- Visitors to our stores and website
We collect or use the following personal information for service updates or marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- Recorded images, such as photos or videos
- Donation history
- IP addresses
- Website and app user journey information
- Records of consent, where appropriate
We also collect or use the following special category information for service updates or marketing purposes. This information is subject to additional protection due to its sensitive nature:
- Racial or ethnic origin
- Religious or philosophical beliefs
- Health information
We collect or use the following personal information to comply with legal requirements:
- Name
- Contact information
- Financial transaction information
- Any other personal information required to comply with legal obligations
- Health and safety information
- Safeguarding information
We also collect or use the following special category information to comply with legal requirements. This information is subject to additional protection due to its sensitive nature:
- Racial or ethnic origin
- Religious or philosophical beliefs
- Health information
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Address
- Payment details
- Account information
- Purchase or service history
- Video recordings of public areas
- Witness statements and contact details
- Relevant information from previous investigations
- Customer or client accounts and records
- Financial transaction information
- Information relating to health and safety (including incident investigation details and reports and accident book records)
- Correspondence
We also collect or use the following special category information for dealing with queries, complaints or claims. This information is subject to additional protection due to its sensitive nature:
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
-
- To enable Creating Adoption Networks CIC to tailor support and services.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
- Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
- Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
- Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Where we get personal information from
- Directly from you
- Schools, colleges, universities or other education organisations
How long we keep information
The information will be stored for only the time it is required and to comply with any funders and grants terms and conditions.
Who we share information with
Others we share personal information with
- Organisations we need to share information with for safeguarding reasons
- External auditors or inspectors
- Suppliers and service providers
How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: hello@creatingadoptionnetworks.co.uk
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Policy written 01/10/2026

Important information

