Key policies

Health and Safety policy

This is the health and safety policy statement of: 

Creating Adoption Networks Community Interest Company

Our health and safety policy is to: 

Prevent accidents and ill health

Manage health and safety risks whilst at events

Ensure all volunteers and directors are aware of the Health and Safety policy

Maintain safe equipment

Abide by CoSHH

Abide by health and safety law

Review policy yearly 

Part 2: Responsibilities for health and safety 

Overall and final responsibility for health and safety: 

          Clare Tyler and Lydia Price

Day-to-day responsibility for ensuring this policy is put into practice: 

          Clare Tyler and Lydia Price

To ensure health and safety standards are maintained/improved, the following people have responsibility in the following areas: 

          Clare Tyler and Lydia Price – events and meet ups.

All volunteers and directors should: 

  • co-operate with health and safety matters.
  • take reasonable care of their own health and safety; and 
  • report all health and safety concerns to an appropriate person (as detailed above). 

Part 3: Arrangements for health and safety 

Risk assessment 

All relevant risk assessments with be completed when needed and reviewed annually.

 

Clare Tyler and Lydia Price 

Reviewed 28th December 2025

Review date January 2027

 

 

Equality, diversity and inclusion policy 
 

Creating Adoption Networks Community Interest Company is committed to encouraging equality, diversity and inclusion among our workforce, volunteers and eliminating unlawful discrimination. 

The aim is for our workforce  to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.  

The organisation - in services is also committed against unlawful discrimination of customers or the public. 

Our policy’s purpose 
 

This policy’s purpose is to: 

1. Provide equality, fairness and respect for all in our employment and volunteering whether temporary, part-time or full-time 

2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of: 

age 

disability 

gender reassignment 

marriage and civil partnership 

pregnancy and maternity 

race (including colour, nationality, and ethnic or national origin) 

religion or belief 

sex 

sexual orientation 

 

3. Oppose and avoid all forms of unlawful discrimination. This includes in: 

pay and benefits 

terms and conditions of employment 

dealing with grievances and discipline 

dismissal 

redundancy 

leave for parents 

requests for flexible working 

selection for employment, promotion, training or other developmental opportunities  

Our commitments 
 
The organisation commits to: 
 

1. Encourage equality, diversity and inclusion in the workplace as they are good practice and make business sense 
 

2. Create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.  
 
This commitment includes informing all volunteers about their rights and responsibilities under the equality, diversity and inclusion policy. Responsibilities include the workforce conducting themselves to help the organisation provide equal opportunities in employment and volunteering and prevent bullying, harassment, victimisation and unlawful discrimination. 
 

3. Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow volunteers, customers, suppliers, visitors, the public and any others in the course of the organisation’s work activities. 
 
Such acts will be dealt with as misconduct under the organisation’s grievance and/or disciplinary procedures, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice. 
 
Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence. 
 

4. Make opportunities for training, development and progress available to all volunteers, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation. 
 

5. Make decisions concerning volunteers being based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act). 
 

6. Review practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law. 
 

7. Monitor the make-up of the workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity and inclusion, and in meeting the aims and commitments set out in the equality, diversity and inclusion policy. 
 
Monitoring will also include assessing how the equality, diversity and inclusion policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues. 
 
Agreement to follow this policy 

The equality, diversity and inclusion policy is fully supported by the founding directors.

 

Signed Clare Tyler and Lydia Price

June 2025

 


 

Safeguarding policy

The primary aim of Creating Adoption Networks is to bring together adoptive families.

The purpose of this policy statement is:

To protect children and young people who take part in Creative Adoption Networks events from harm. This includes the children and adults who attend events.

To provide staff and volunteers, as well as children and young people and their

families, with the overarching principles that guide our approach to child

protection.

This policy applies to anyone working on behalf of Creating Adoption Networks

including the directors and volunteers.

This policy should be read alongside the following policies –

Photograph and video policy

Health and Safety policy

We recognise that:

The welfare of children is paramount in all the work we do and in all the

decisions we take.

Working in partnership with children, young people, their parents, carers and

other agencies is essential in promoting young people’s welfare

All children, regardless of age, disability, gender reassignment, race, religion or

belief, sex, or sexual orientation have an equal right to protection from all types

of harm or abuse

Some children are additionally vulnerable because of the impact of previous

experiences, their level of dependency, communication needs or other issues

extra safeguards may be needed to keep children who are additionally

vulnerable safe from abuse.

 

We will seek to keep children and young people

safe by:

Valuing, listening to and respecting them

Appointing a nominated child protection lead for children and young people.

Adopting child protection and safeguarding best practice through our policies,

procedures and code of conduct for directors and volunteers.

Ensure all directors and volunteers know about and follow our policies and procedures.

Recording and storing and using information professionally and securely, in line

with data protection legislation and guidance [more information about this is

available from the Information Commissioner’s Office: ico.org.uk/for-organisations

Making sure that children, young people and their families know where to go

for help if they have a concern.

Using our safeguarding and child protection procedures to share concerns and

relevant information with agencies who need to know, and involving children,

young people, parents, families and carers appropriately.

Using our procedures to manage any allegations against directors and volunteers

appropriately.

Ensuring that we provide a safe physical environment for our children, young

people, directors and volunteers, by applying health and safety measures in

accordance with the law and regulatory guidance.

Contact details

Nominated child protection lead

Name: Clare Tyler and Lydia Price

Email - hello@creatingadoptionnetworks.co.uk

We are committed to reviewing our policy and good practice annually.

Signed: Clare Tyler and Lydia Price

28th December 2025

Reviewed January 2027

Photo policy

Creating Adoption Networks has a responsibility to promote the welfare of all children and young people.

To ensure the safety of everyone at the our events and activities, we ask that any photos that are taken are only of your child/ren. Please be aware of any children that maybe visible in the background.

Creating Adoption Networks volunteers may take photos during the activity but will only take photos that do not have the faces of any of the children. The photos may be uploaded on to social media but no names will be used. Where there are photos of children's faces on our social media/website, permission has been given by the child and parent. 

Signed: Clare Tyler and Lydia Price

28th December 2025

Reviewed January 2027

Privacy policy

Creating Adoption Networks Community Interest Company customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Post

17 Lavender Close, , , CORBY, Northamptonshire, NN18 8NX, GB

Telephone

07976 743458

Email

hello@creatingadoptionnetworks.co.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery and third party referrals:

  • Names and contact details
  • Gender
  • Pronoun preferences
  • Addresses
  • Date of birth
  • Emergency contact details
  • Next of kin details
  • Photographs or video recordings
  • Health information (including medical conditions, test results, allergies, medical requirements and medical history)
  • Dietary information (including allergies and health conditions)
  • Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)
  • Information about support requirements
  • Information about lifestyle, interests or personal history
  • Records of meetings and decisions
  • Information about income and financial needs for funding or personal budget support
  • Payment details (including card or bank information for transfers and direct debits)
  • Website user information (including user journeys and cookie tracking)
  • Information relating to compliments or complaints

We also collect or use the following special category information to provide services and goods, including delivery and third party referrals. This information is subject to additional protection due to its sensitive nature:

  • Racial or ethnic origin
  • Religious or philosophical beliefs
  • Health information

We collect or use the following information to receive donations or funding and organise fundraising activities:

  • Names and contact details
  • Addresses
  • Payment or banking details
  • Donation history
  • Health information
  • Tax payer information (for Gift Aid purposes)
  • Visitors to our stores and website

We collect or use the following personal information for service updates or marketing purposes:

  • Names and contact details
  • Addresses
  • Marketing preferences
  • Recorded images, such as photos or videos
  • Donation history
  • IP addresses
  • Website and app user journey information
  • Records of consent, where appropriate

We also collect or use the following special category information for service updates or marketing purposes. This information is subject to additional protection due to its sensitive nature:

  • Racial or ethnic origin
  • Religious or philosophical beliefs
  • Health information

We collect or use the following personal information to comply with legal requirements:

  • Name
  • Contact information
  • Financial transaction information
  • Any other personal information required to comply with legal obligations
  • Health and safety information
  • Safeguarding information
  •  

We also collect or use the following special category information to comply with legal requirements. This information is subject to additional protection due to its sensitive nature:

  • Racial or ethnic origin
  • Religious or philosophical beliefs
  • Health information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Address
  • Payment details
  • Account information
  • Purchase or service history
  • Video recordings of public areas
  • Witness statements and contact details
  • Relevant information from previous investigations
  • Customer or client accounts and records
  • Financial transaction information
  • Information relating to health and safety (including incident investigation details and reports and accident book records)
  • Correspondence

We also collect or use the following special category information for dealing with queries, complaints or claims. This information is subject to additional protection due to its sensitive nature:

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  •  
    • To enable Creating Adoption Networks CIC to tailor support and services.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

  • Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
  • Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
  • Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Our lawful bases for collecting or using personal information to comply with legal requirements are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Where we get personal information from

  • Directly from you
  • Schools, colleges, universities or other education organisations
  •  

How long we keep information

The information will be stored for only the time it is required and to comply with any funders and grants terms and conditions.


 

 

 

Who we share information with

Others we share personal information with

  • Organisations we need to share information with for safeguarding reasons
  • External auditors or inspectors
  • Suppliers and service providers

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: hello@creatingadoptionnetworks.co.uk

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

 

Policy written 01/10/2026

 

 

Important information

Needing legal advice? Emily Boardman is very knowledgeable and experienced in Adoption Law. 

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